Underground by Journeys is a popular American retail footwear and accessory chain formerly known as Underground Station. Underground by Journeys is a mall-based retail footwear store that caters to 20 to 35 year old women and men.
Underground by Journeys in one of the Journeys brands. Journeys’ stores are high energy and customer focused. The company strives to have a passionate, energetic, diverse and inclusive vibe that embraces individuality and self-expression.
Journeys focuses on 12 core values. It strives to drive sales with every action, celebrate and reward success, serve employees and customers, encourage individuality and embrace diversity, conduct business with integrity, and embrace and promote youth culture. It prides itself on operating with discipline, aspiring to endless improvement, having irreverent fun and having a caring family
Journeys has an attitude rather than a corporate culture. The Journeys attitude is to work hard, play hard and reward success. The company is always looking for hard working and fun loving employees who hold the same core values.
It focuses on promoting from within so employees always have advancement opportunities. Most of the Home Office employees started out in one of the stores and many of its store managers started out as sales associates or managers in training.
Underground by Journeys Careers
Underground by Journeys hires full and part time employees for a variety of positions at its stores. Retail employees work as sales associates, managers in training, store managers, district managers in training, and district managers. Successful district managers have the opportunity to become a regional vice president.
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How old do you have to be to work at Underground by Journeys? Check the age requirement for the state you are applying in. You must be at least 14 years old to work in the United States, but many states have states have a minimum working age of 16 or 18. Some states allow minors over the age of 14 to work with a work permit.
Underground by Journeys pay varies by position. Entry level positions pay at or above minimum wage while managers have higher salaries. Minimum wage varies by state but is generally $7.00 to $9.00 per hour.
Work hours vary by location and shopping centers. Most shopping malls are open from 10:00am to 9:00 pm Monday through Saturdays and open at 11:00am and close at 6:00pm on Sundays.
The company offers many rewards and benefits. Full time employees receive more benefits than part time employees including retirement, insurance, and paid time off. All employees receive perks such as 40% off on al purchases, and cell phone discounts.
Job Descriptions & Salaries
Most sales associates work part time and do a variety of tasks in the stores. They are responsible for meeting and exceeding sales goals while providing fun, full-service shopping to customers. Sales Associates are expected to stay on top of current fashion trends. Additional duties include helping with receiving and shipping merchandise and maintaining the store and stock room.
Assistant managers help managers with the day to day store operations. They are responsible for ensuring that employees meet and exceed sales goals and are on top of current fashion trends. They are also responsible for directing and motivating employees and holding staff accountable.
Some Assistant Managers also help the Store Manager recruit, train and develop employees, coach and supervise employees and manage all aspects of the store when the Store Manager isn’t there.
Store Managers are responsible for supervising the store operations and crew. They hire, train and develop employees and ensure the staff are meeting their goals. They are also responsible for resolving customer issues and act as a role model to the store staff and Assistant managers. Managers are required to work at least 45 hours per week and must work nights and weekends.
Underground by Journeys Interview Questions
Use these questions to prepare for your interview.
Why should we hire you? This is one of the most commonly asked interview questions around. Take some time to learn about the job and the company. Focus on your strengths and experiences that align with the company’s goals and culture.
Tell me about yourself. This is your chance to highlight your background and experiences. Don’t just talk about your hobbies and interests. Focus on things that are pertinent to the job. For example, talk about your background in sales if you are applying for a Sales Associate position.
What are your goals? Use this opportunity to talk about your short term and your long term goals. Focus on goals that are related to the position. For example, if you are applying for Manager in Training position, a good goal would be “I am looking for a training program that will prepare me for a successful career in management.”
What attracted you to this job? This is where it pays to do a little homework about the store ahead of time. Talk about why you are interested in the job, but focus on things that are important to the store. For instance, say something like “I am looking for a rewarding job with a company that values self expression and rewards success.”
How do you handle working in a fast paced environment? Talk about any challenges you have when things get hectic, but focus on your solutions instead of your challenges. For example, say that you engaging the customer in small talk about their favorite bands to help you remain genuinely friendly when it’s busy.
Advice for the Application Process
The Underground by Journeys application process is designed to help match you to the ideal position. You can find Underground by Journeys Jobs online and apply for them online.
Journeys values individualism and self expression. Be yourself, but be sure to look your best whether you are going to an interview or asking for an application. Choose something that is in style but avoid clothing with anything offensive on it. Sporting your favorite team is risky try sporting your favorite brand instead. Bonus points if it happens to be one that the store carries. Be sure you are well groomed.
To prepare for the interview, jot down some notes about your experience and strengths that you can refer to during the interview. Also bring any questions you have about the job to the interview so you remember to ask them.
If your interview goes well, the hiring manger might let you know if you are hired on the spot but sometimes they need to complete all of their scheduled interviews before extending a job offer. Be prepared to accept the position if it is offered to you or to wait if you need to. After the interview, thank them for considering you ask them how you can follow up on the hiring process.
How to apply for Underground by Journeys job online? Follow the links below, to find an Underground by Journeys job application online, obtain a printable application for Underground by Journeys, and to apply for jobs at Underground by Journeys.
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