Boston Market is a restaurant serving home-cooked meals including chicken, turkey, beef, meatloaf, mashed potatoes, freshly steamed vegetables, and garlic-infused creamed spinach. It offers catering and delivery services in addition to serving food in the restaurant. While families can choose from an abundance of run-of-the-mill fast food restaurants these days, Boston Market prides itself on providing a unique experience to give customers fresh comfort foods in a friendly, local atmosphere.
Boston Market started in 1985 as Boston Chicken in Newtonville, Massachusetts. It was a small store featuring tender rotisserie chicken and other classic comfort foods. The company grew and expanded across the United States, but it always stuck to the basics of home-cooked food that customers crave. There are currently over 450 restaurants with 10,000 employees across the country.
Boston Market prides itself on offering managers reasonable work hours so they can have a good balance between work and life. It serves 15 million pounds of mashed potatoes, more than 10.7 million pounds of vegetables, 81,578,419 pieces of cornbread, and 3.5 million slices of cheese each year. Because it recognizes that access to nutritional information is important, it has a Nutrition Portal on the company website where customers can see nutrition and allergen information for food products.
Boston Market Careers
Hours are flexible for Boston Market jobs, allowing employees to work and go to school or raise a family. Employees also like that the job is challenging yet rewarding, and they like getting to interact with the customers and meet people from all walks of life. Additionally, they have fun working with friendly, helpful co-workers. Hours vary at the different locations. A common range of hours is 11 AM to 10 PM, 7 days a week.
How old do you have to be to work at Boston Market? You must be at least 16 years old to fill out the application form. Some positions, such as drivers, require you to be 18.
The company is looking for people who are friendly and outgoing. You must be positive and love interacting with customers. For many positions, no experience or licensing is required. For leadership or specialist roles, specific experience in the restaurant industry, customer service, management, etc. may be required. The various requirements are described in detail on each job listing.
For hourly positions, the average wage is $8.31/hr for a Crew Member, $8.34/hr for a Server, $8.64/hr for a Cashier, $10.95/hr for a Shift Manager, and $12.30/hr for a Catering Driver. The average annual salary is $36,931 for an Assistant Manager, $33,799 for an Assistant General Manager, and $46,365 for a General Manager.
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Employees in Boston Market careers are eligible for benefits if they work at the hourly shift manager level or are part-time salaried or part-time exception hourly employees. Those who meet those requirements receive:
- Medical, Rx, Dental, and Vision Plans
- Health Savings Account Plan
- Pre-paid Legal Plan
- Flexible Spending Account Plans
- Boston Market Corporation 401(k) Plan
- Employee Assistance Program (EAP)
Full-time salaried or exception hourly employees are eligible for all of the benefits listed above in addition to:
- Short-Term Disability
- Long-Term Disability
- Optional Life Insurance Plans
Eligible employees can elect to have Medical, Vision, Rx, or Dental coverage for only themselves or for their eligible dependents as well.
Boston Market Job Descriptions
The typical career promotion path at Boston Market is Crew Member/Driver, Certified Trainer, Hourly Shift Supervisor, Manager-in-Training, Assistant General Manager, Area Manager, and then Director of Operations.
Crew Members have the most interaction with guests and therefore have the biggest impact on their experience. Typical positions include Cashiers and Carvers. Delivery Drivers also have a lot of contact with the public, though they do this off-site after they leave the restaurant. Certified Trainers have become experts at their crew member positions. They teach their fellow teammates how to succeed in their role. This is a great stepping stone into management positions and allows employees to develop their skills in coaching, leadership, and communication skills.
Hourly Shift Supervisors are part of the restaurant management team. They oversee team members, ensure quality, act as role models, and teach less experienced staff members. They should engage with their managers and staff, recognizing good performance as well as coaching to fix deficiencies, while keeping the workplace fun. Managers-in-Training learn all of the details of management positions. These include learning the functions of the crew, shift leadership, and management that are necessary if they want to be successful managers.
Assistant General Managers help the coach that leads the restaurant team, and they always maintain the restaurant’s environment and culture. They work with the General Manager to make a positive work environment that is fun and engaging and that rewards good performance.
General Managers develop the other managers in the restaurant by inspiring and coaching them so that those managers will then develop, coach, and inspire their Crew Members. This results in everyone reaching their full potential and delivering the best experience to guests.
Area Managers oversee an area of restaurants, which could consist of six to ten locations. They are responsible for the overall results for those restaurants. To get the best results from their area restaurants, they select, develop, and motivate a management team to produce the best work and grow sales, profits, and transactions. Area Managers aim to create and maintain a high-energy, high-performing market where people want to work. Directors of Operations have this same role, but they oversee a larger area of restaurants, containing between 40 and 70 locations.
There is a wide variety of part-time and full-time job opportunities for people with no previous restaurant experience. These positions include Servers, Carvers, Cashiers, Delivery Drivers, and more.
Restaurant Management Jobs
If you enjoy leading others and have experience as a restaurant manager, executive chef, food service manager, hospitality manager, catering manager, or cafeteria director, you could apply for management jobs including Restaurant General Managers, Assistant General Managers, and Shift Supervisors.
Future Career Growth
There are extensive cross-training experiences and internal promotions in order to allow team members the chance to grow within the company. Boston Market University is a training program with classes to train employees for the position that they want to learn about. These classes help to make sure that individuals are fully prepared to move up into their new role when the time comes, improving their chance of success.
Boston Market Interview Questions
After applying to Boston Market jobs online, you may receive interviews that follow up on your applications.
Some of the questions you might be asked during interviews for employment in Boston Market jobs include:
- Name a time when you had to deal with something tough and describe how you overcame it.
- Are you willing to clean?
- What should you expect from your employer?
- What should your employer expect from you?
- What are your hours of availability?
After your interview, you will be notified if you got the job or not.
Advice For Application Process
There is not a printable application form, and you cannot download the application form. Since there is no printable application for Boston Market, you must apply online with a free application. You can only apply to positions for which the company is currently hiring. If there are no available positions that interest you, you are encouraged to check the Boston Market careers page often because it is updated regularly with new openings. In addition, you can join the Talent Network in order to receive alerts about new job opportunities that match your interests, receive relevant communications and updates from the company, or share job opportunities with others via social media or email.
How to Apply for Boston Market Online
When you want to apply for jobs at Boston Market, you first go to the careers page. From there, you can click “View All Jobs” if you want to see all of the current openings. Alternatively, you can click “Search Careers by Location” and then click on the state where you would like to work. As another option, you can use the “Advanced Search” feature to search for a specific job title, state, city, zip code, or keywords.
You can then browse through jobs and read the requirements and responsibilities for each posting. When you find a position with a job description that interests you, click the red “Apply Now” button to fill out a direct application for that job. If you do not have time to complete your Boston Market application, you can click the “Save Job” button in order to apply later.
If you have never applied to jobs here before, click the “Register” button under the “First Time User” heading, then create your basic profile, upload your resume, complete the Boston Market application, and answer any job-specific questions. When you have answered all of the questions and submitted your Boston Market job application online, you will receive a message indicating that your online application was successfully submitted. If you do not receive that acknowledgement message, it means that there was an issue with your application submission, and you will need to try again until you receive confirmation in order to make sure you are considered for the job.
Cracker Barrel and Bojangles’ are similar restaurants where you might be interested in working. Cracker Barrel is also focused on home style comfort food. It has a more Southern, country feel to it, and it has a gift shop in addition to its restaurant. Bojangles’ is another quick-service restaurant chain that features a made-from-scratch menu and a fun, friendly atmosphere. Both companies have career opportunities for crew members as well as management, and they offer comprehensive benefits for employees.
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