Overview of Careers at PetSmart

Introduction to PetSmart


If you have a love for pets or working with pets, PetSmart is a great place to start a career. Your love of pets or working with them will be put to good use by this company, no matter what personality type you are. They have careers suited to many different preferences and personalities, so you should be able to find one that is personally appealing to you. In the following article, we’ll look at the various options available for a career at PetSmart.

Careers working in the store

If you love pets and also have a preference for working in a retail environment, then you canĀ join the team at PetSmart. Here is an overview of the most common positions offered within the store:

Store Leader

As a Store Leader at PetSmart, you will be in charge of training, encouraging, motivating, and developing your team. You’ll make sure everyone on the team is living up to the store’s standards, that the pets are safe and secure, and that the store meets its financial goals. Also, you’ll have opportunities to help out shelters by leading adoption events, where homeless pets can have a better chance of finding a home.

Associate Leads

As an Associate Lead, you’ll be in charge of putting the goods that are for sale on the floor and organizing the products that are on the shelves. You’ll usually work during hours where the store isn’t as busy, where you will be pricing the items for sale, setting up displays, and reorganizing the goods.

Retail Custodial Associate

As a Retail Custodial Associate, you’ll make sure the store always looks the best that it can, which will help attract more customers and will influence the customers PetSmart has gained to come back for more. You’ll be in charge of keeping the interior and exterior of the store clean.


As a Cashier, you’ll make sure that customers have a smooth and enjoyable shopping experience at PetSmart, by making transactions easier for the customer and displaying a positive and helpful attitude. You’ll be in charge of greeting customers, providing solutions to their problems, and making sure they pick up everything they need for their pet at the store.

Pet Care Associate

As a Pet Care Associate, you’ll make sure that the pets in the store are healthy and safe. You’ll be in charge of cleaning animal cages and tanks, making sure that the animals are fed, and helping out customers by providing information related to animal care.

Alternative to Store Career: Grooming, Training, and PetsHotel Careers

If you’re more interested in working with pets all the time instead of dealing with store responsibilities as well as pets, PetSmart has you covered. PetSmart has positions available in their dog training program, pet grooming salon, and their PetsHotel (a safe place where pet owners can leave their pets in the care of PetSmart employees while they are away). Should you be hired for a position in one of these programs, you will receive all the training you need to become an excellent dog trainer, pet stylist or pet caretaker/sitter.

Alternative to Store Career: Field Management Careers

If you love pets but you’re more interested in the business side of pet stores, PetSmart also has opportunities for you. PetSmart has positions available in the District and Regional Teams, Loss Prevention Team, and Field Human Resources Team that will allow you to deal with the business end of running PetSmart stores. You’ll be able to do things such as make sure the stores are run as efficiently as they can be, reduce the amount of preventable losses to PetSmart stores, manage the needs of PetSmart’s partners, and make sure the stores are getting as many sales as possible.


As you can see, PetSmart has more than enough options for those with a passion for pets. No matter what type of person you are or what type of work you prefer, PetSmart will have a position that is suited for you.