Residence Inn is the name of a chain of hotels that have been part of the world-renowned Marriott family of hotel chains since 1987. To find out how to apply for Residence Inn online, follow the link at the bottom of the page to submit your Residence Inn application today.
The original brand was founded in 1975 by Jack DeBoer in Wichita, Kansas. The concept was innovative because it introduced the idea of having suites in hotels, making them places that you could comfortably stay for a long time, leading to their slogan, ‘It’s not a room. It’s a Residence.’
Today, there are over 600 hotels under this name in North America in addition to the nearly 3,500 other hotels owned by Marriott across the world in 80 different countries. The Marriott company itself was founded back in 1927, although it looked a lot different to how you might picture it, John Willard Marriott and his wife originally started with a single root beer stand.
In addition to the rooms and suites that you never want to leave, the other amenities included in the hotels include a room for meal service, a swimming pool and exercise rooms amongst other facilities that vary by location. Many of the suites are situated in buildings that are much more like apartment complexes.
Residence Inn Careers
There are numerous job opportunities with Residence Inn careers in their hotel locations. The typical positions include Housekeepers, Breakfast Attendants, Front Desk Agents, Guest Service Representatives, Bartenders, Night Auditors, Laundry Attendants, Loss Prevention Officers, Cooks, Maintenance Engineers, Food Servers and Managers. Many of these are entry-level jobs but experience is always preferred.
You can also apply for corporate careers via the Marriott website and make a direct application for Residence Inn that way. The departments accepting applications include Administration, Sales and Marketing, Human Resources, Event Management, Legal, Revenue Management, Finance and Accounting, IT, Procurement, Public Relations and Franchise Services. There are also dedicated career paths for students and graduates.
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How old do you have to be to work at Residence Inn? You must at least 18 years old or over to apply for jobs at Residence Inn. Also keep in mind that you may be required to work evenings and weekends as the hotels are open 24 hours a day, 7 days a week.
The specific benefits of Residence Inn jobs will vary depending on the particular career and location. However they may include medical, dental and vision insurance, a 401(k) retirement plan and paid time off. All employees will get a generous discount on hotel rooms and stays in the Marriott family of hotels.
Job Descriptions & Salaries
Houseperson – This role is a fairly active one, you will be expected to maintain cleanliness standards in the corridors and common areas of the hotel. You will be working closely with the housekeeping staff and assist them in their duties, including restocking the housekeeping carts and linen closets. The average salary is up to $17k/year.
Housekeeper/Room Attendant – The job description for this position requires you to clean and tidy the guest rooms by vacuuming, dusting, polishing, sanitizing etc. You will also collect the dirty linens and towels and replace them as well as checking the levels of other items in the rooms. The pay can be between $8-$15/hour depending on experience.
Breakfast Attendant/Host – The responsibilities for this job cover both customer relations and food preparation. You will greet guests as they come in and answer any enquiries they may have. Breakfast Attendants also help with the preparations of the breakfast items on the menu and ensure that items are adequately stocked. The pay for this role is usually $8/hour.
Front Desk Agent – As a Front Desk Agent you will process transactions and the checking in and out procedures. Your primary responsibility is to cater to guests’ needs, answer their enquiries and assist in getting everything they need. You will need to have a good knowledge of everything the hotel has to offer. The pay for this role is up to $16/hour.
Residence Inn Interview Questions
After you submit your Residence Inn application, it’s a good idea to practice interview questions like these to prepare yourself.
What are your greatest strengths? This is no time to be shy about what you’re good at, but always remember to relate all of your good points to the job. Think about what they’re looking for in an employee.
What do you know about the hotel? It always helps to do some research to find out some basic information about the layout and setup of the hotel, as well as what facilities and services there are on offer. Doing this shows that you understand what will be required of you in the role.
How would you deal with an upset guest? Handling upset customers can unfortunately be part of the job from time to time. You will need to be able to demonstrate to the hiring manager that you are able to stay calm under pressure and still deliver good customer service.
How would you handle a conflict with a coworker? Teamwork is going to be a very important part of any role in this industry. If you can give an example of when you successfully handled a similar situation in your previous employment experience or even in your personal life that will help.
Tell me about a time when you went above and beyond for a customer. Guest relations are en extremely important part of Residence Inn jobs so any experience you have that proves how good you are at it will significantly help. If you don’t have any previous experience then use an example from a non-work related situation.
Advice For Application Process
The best way to apply is to submit a Residence Inn job application online. You can find the list of available jobs either by searching for Residence Inn jobs online or by using the links below to find their website or the Marriott careers page. Apply by filling in the online application form and uploading your resume.
For some entry-level positions you may be able to apply in person although there isn’t an option to download a printable application for Residence Inn. Instead you can go down to your local hotel and request a free application from the manager, but be aware that this may not always be possible and they may ask you to apply online.
You will most likely be asked to more than one face-to-face interview during the application process. Some positions may also require an online assessment. The interview questions will mostly be behavioral and ask you to describe different situations and how you would handle them. Take your time when answering and always reply in complete sentences.
Your attitude throughout the interview is also very important, as you want the interviewer to be able to picture you in a customer-facing role. That’s why it’s crucial to be smartly dressed and well presented. Remember to smile and maintain eye contact with the person talking to you. It’s often a good idea to bring an extra copy of your resume with you.
Marriott: Marriott offers opportunities for both, beginners and experienced roles.
Westin Hotels And Resorts: Westin Hotels And Resorts offers opportunities for both, beginners and experienced roles.
Clarion Hotel: See this page for jobs at Clarion Hotel.
Radisson: For career opportunities, fill out the Radisson online application.
Extended Stay America: For career opportunities, fill out the Extended Stay America online application.