For a career with one of the largest telecommunications companies in the industry, a Mediacom application is a great start. Mediacom was founded back in 1995 by Rocco B. Commisso in a basement. The purpose was to provide service to the small and rural communities in American that many other telecommunications companies didn’t service. Today, its headquarters are located in Middletown New York, but customers across more than 20 states in America now receive Mediacom service.
As the eighth-largest cable provider in the United States, Mediacom serves more than 1.2 million subscribers, and 44% of the potential customers in their service areas subscribe to their service. They work with clients to optimize each individual channel and the connections between them. It also includes the development and optimization of the content used. Therefore they optimize, improve and measure their outcomes across paid, owned and earned.
Many who enter their offices are surprised at the look and feel of the office. Architecture is funky, and open plan, and there are bursts of color that make it look more like a creative space. But it’s not just the working environment that increases the customer satisfaction, it is also the staffs that are employed by Mediacom that ensures the customer receives an experience not just media choices.
Mediacom careers include employment options for entry-level workers as well as professional and corporate staff. Entry-level positions are generally in the field of customer service. They are always hiring staff for all fields of employment in telecommunications, and have many locations to choose from. Some positions are part-time and others are full-time. If you have the necessary qualifications and experience, you are welcome to apply for jobs at Mediacom.
Professional and corporate positions include technicians, managers, administrators, market analysts, installation technicians, field auditors, financial and account executives plus many more. For most of these you will need additional qualifications and experience to be a suitable applicant. The official website will explain how to apply for Mediacom online.
How old do you have to be to work at Mediacom? You must be 18 years old to work for this company.
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Eligible employees can be entitled to numerous benefits as well as competitive pay rates for this industry. These can include paid vacation time, health insurance options, 401(k) retirement plans and other perks. They also hold a competition each year called ‘If I Ran The Company’ which invites employees to put forward suggestions on new ways of running the company. This enables the employees to feel as though they are contributing to the direction and leadership of the company. Mediacom are open 24 hours per day, 7 days a week.
Job Descriptions & Salaries
Customer Services – The customer services role encompasses scheduling the appointments for installations and services, answering the telephones, assisting customers, and undertaking any other duties assigned to them. You must be friendly, polite, and willing to assist the customer to ensure their satisfaction. The average wage for customer services is $10.30 per hour.
Installation Technician – The principal responsibilities of this role are to perform customer installations in single or multiple unit dwellings. New connections and disconnections are also required. The technician is responsible for analyzing the quality of the picture following the installation of the cable service. Must be able to climb poles and use the related safety equipment effectively. Needs a driver’s license, as driving of the company vehicles is required. The average salary is $11.29 per hour.
Sales Representative – The main responsibilities include making contact and delivering sales presentations that are effective to homes as directed by the sales manager or supervisor. Ensure customer satisfaction is achieved throughout the process by following up after the installation has been done. The sales representative must reach the designated sales quotas. The hours of work may be flexible to work in with the customer’s requirements. Travel within regions may be necessary. The average salary is around $22,000 per annum.
IP Network Engineer – This is a technical position, with the main responsibilities including providing implementation for all managed IP networks and all applications of IP technologies. They must update and maintain the engineering records of the network including databases, optical schematics, network maps and wavelength plans. Technical support and expertise is required regarding the operation of the routers, switches, SONET and optical transport networks. IP engineers must also undertake any other duties assigned to them by a supervisor. The average salary is $74,000 per annum.
Mediacom Interview Questions
For a successful interview, it is preferable to contemplate potential questions so that you can plan your answers, therefore sounding knowledgeable and less anxious.
What do you know about Mediacom communications? This is a standard question asked by many employers. Do your research on the company and focus on their values, beliefs and practices.
How did you handle meeting a tight deadline? They want to know how you manage deadlines and what you do to achieve them. If you haven’t worked previously, use an example from school assignments.
Are you willing to relocate? Mediacom has many locations, and there may be a position elsewhere that would be suitable for you. Be honest and state whether you are able to move or not.
Where do you see yourself in five years? The reason behind this is whether or not they should invest in you both financially and with training. If you plan on working for them for a long time, say you hope to be advancing your career through the company.
What do people most often criticize about you? These types of questions are often asked to see your reaction, whether or not you can be critical of yourself and how you take on board criticism. You could ask people around you beforehand what they think your flaws would be. Don’t be afraid to be honest.
Advice For Application Process
A Mediacom application can be submitted through their official website. A Mediacom job application online is easy to fill out and you should attach a copy of your current resume and a cover letter if possible. There is no download application form, therefore no printable application form, so you are not able to make a direct application at your local store. If you find a printable application for Mediacom on another site, be sure it is legitimate. When you apply online it is a free application, and you will also be able to see what job opportunities there are. Mediacom jobs are highly sought after, so make sure your online application is correct.
Once you have submitted your application for Mediacom jobs online, it may take a little while to receive a response. This is usually due to the large number of applications they receive. If you have not received a response within two weeks, you may call and speak to the human resources department to check on the progress of your application.
When attending an interview, it is often a good idea to carry a copy of your resume with you. Not only is this so you can refer back to it if necessary, but some people find it settles their nerves if they have something to hold onto. You should be dressed in business attire for an interview, and be polite to every person you come in contact with. Sit up straight; make plenty of eye contact and smile.
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