Red Mango is a frozen yogurt and smoothie brand known for its frozen yogurt, smoothies, parfaits and iced teas. How to apply for Red Mango online: a link to a printable application form for Red Mango can be found at the bottom, which will show you how to apply for jobs at Red Mango.
Red Mango was founded in 2003 in South Korea by Daniel J. Kim. Mr. Kim first graduated from business school at UC Berkley, then worked as an investment banker in Los Angeles before founding the company. He was bought out as CEO in 2009 but still plays a large role in the company hierarchy as the Founder and Chief Concept Officer.
The company prides itself on offering all-natural ingredients, and their frozen yogurt is always topped with fresh fruits or crunchy items like graham crackers or Fruity Pebbles. Its shops also offer fruit and yogurt parfaits and a dozen types of fresh fruit smoothies. They do not use any artificial sweeteners and avoid putting fat and sugar in their products.
The first store in the United States opened in Los Angeles in 2007, and there are now over 200 stores across the United States. Its stores offer more than 40 flavors that are about 150 calories for a small and about 350 calories for a large. Most stores are located in airports or on college campuses as a lot of their customers tend to be college students.
Red Mango Careers
Red Mango offers various management positions across many of its locations. If you are interested in applying for these positions, here are a few Red Mango careers that many locations are recruiting for: Assistant Store Manager, Store Manager, Assistant General Manager and General Manager. You can download application form at the bottom to apply for Red Mango jobs online.
Many current and former employees claim that the best part about working with the company is the friendly environment. There are many job opportunities available online, to find them just peruse through positions found in the career section of its website. Some Red Mango jobs are: Team Member, Sales Associate, Janitor and Shift Leader.
How old do you have to be to work at Red Mango? You must be at least 16 years old, however some Red Mango jobs, usually management ones, require you to be at least 18 years old as well as prior experience. Be sure to check any age requirements before applying for the position you are seeking.
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The company’s hours of operation vary with the local store, but they are usually open from 10 AM – 9/10 PM every day of the week. To get started on a Red Mango application, find the online application and fill out the direct application found under the career section, then submit your resume to apply online.
Red Mango Job Descriptions
Sales Associate – Sales associates’ responsibilities are to manage cash registers and serve yogurt by engaging and connecting with customers in order to ensure a positive experience. They also contribute to a positive working environment by providing support to employees, by demonstrating values and behaviors consistent with its culture, and by completing tasks directed to them by leaders. Sales associates begin at minimum wage and can earn over 9$ per hour.
Shift Leader – Shift Leaders are the ones who lead the daily operations of the store. They will usually open the store, turn on the yogurt machines, mix and prepare yogurts and count the cash drawers at the beginning of the day. Other duties consist of interacting with customers and solving all customer issues. Shift Leaders usually make around 9$ – 10$ per hour.
Supervisor – Supervisors worked closely with sales professionals and vendors to continuously create new promotions and marketing campaigns. They need to be able to quickly and effectively solve customer issues. They are tasked with maintaining quality control and satisfaction records, hiring and training of all new customer service associates, and to constantly seek new ways to improve customer service and appearance. Supervisors typically earn about 10$ – 11$ per hour.
Assistant Store Manager – Assistant Store Managers support the manager by assisting him with all management duties, including ensuring the team environment is healthy and all customers have a positive experience. They also supervise the store to make sure everything is working efficiently and there are no problems. Typical wages are about 11$ – 12$ per hour.
Store Manager – The foremost duty of store managers is to exercise independent judgment and discretion to ensure their store operates efficiently. Store managers must effectively select, train, and recognize talent in people who apply for jobs. They also have to write and deliver quarterly check-ins and annual performance reviews for their team. Store Managers usually make anywhere between 30,000$ and 35,000$ per year. They also receive 401k benefits and health insurance.
Red Mango Interview Questions
Here are some of the interview questions you should prepare for after filling out a free application:
Why do you want to work for Red Mango? This is a usual question that you should be prepared for at any position of employment. You should make sure to do research about the store you are applying to and make sure you know exactly what it is they do and sell.
What experience do you have? Highlight your relevant work experience. If you apply as a manager, make sure to highlight your past management experience. If you are applying to be a store associate as your first job, try to highlight anything from school or volunteer work that is relevant to dealing with customers.
On a scale of 1 to 10, how would you rate your people skills? Red Mango considers their employees to be members of teams, and so their employees need to be able to work well in such an environment. When preparing for this question have examples ready that show how well you work in groups, either from school or past jobs.
Explain a time when you had a conflict with a coworker. How did you resolve it? The most important role of an employee is to provide excellent customer service. Employers want to see that you have experience in this area by hearing an excellent and possibly unique answer to this question. Questions like this are an excellent way to prove you are well-suited to the job.
Applicants for management positions usually see questions like these: “Tell me about a time when you had to please an upset customer” and “Tell me about yourself.” Questions like these are attempting to find out how well you would take the initiative as a manager to improve the store and ensure better sales.
Advice For Application Process
Red Mango’s priority in interviews is to find friendly and helpful workers. After applications fill out a Red Mango application, the evaluation process for customer-service jobs is typically held one-on-one with a hiring manager. These interviews usually unfold as an informal conversation, with the interviewer usually asking questions to find out about the applicant’s personality. In many instances, interviews end with job offers.
Managerial applicants will usually have a phone interview, after which two face-to-face interviews will take place with upper management. During phone interviews, the interviewer will generally ask questions concerning career path, prior experience, and interest in the company. In-person interviews will have questions that will ask more about you and your experience personally. Red Mango hiring personnel typically look for abilities to manage a team and ensure customer care.
When attending an interview arrive punctually and dress in business-casual. Display a confident demeanor throughout the interview process. Show an upbeat attitude and a willingness to provide excellent customer service. The company is more likely to give offers to applicants who are able to work nights, weekends, and irregular hours, so try to show that you do.
Always thank the interviewer for the opportunity at end of the interview. If you are not offered a job immediately, wait a couple days and contact the interviewer to inquire. Applicants who are persistent show they are truly interested in the company and will be more likely to get hired.
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