Merry Maids is an international franchise network that offers residential cleaning services in the United States, United Kingdom and Canada. The company prides itself in providing an individualized home cleaning service with a proven system that works effectively and efficiently.
In 1979, the company was started by Dallen Peterson in Omaha, Nebraska. Dallen and his family built the system and started the franchise for the company. In 1988, the Petersons sold Merry Maids to ServiceMaster.
The company has over 1,300 franchises across the United States alone and currently employs around 8,000 home cleaning professionals around the globe. In 2013, the company was awarded the Women’s Choice Award for America’s Best for Home Cleaning Services.
The company offers competitive wages and also provides paid personal, sick, and vacation leave time after the employee completes a year of service. A performance bonus is also given to employees with exceptional service.
Working with the company is best for those who want to have flexible work time and have weekends off. The company maintains a great work environment and the management makes sure that support is always ready for the employees.
How old do you have to be to work at Merry Maids?
In order to work at Merry Maids, the applicant must be at least 18 years old. The company also requires applicants to have at least a high school diploma or equivalent.
Merry Maids Careers
Merry Maids is a company fit for those who prefer to choose their own time schedule with a competitive wage offer. It opens opportunities to those who seek either a full-time career or a part-time job.
House Cleaner: A House Cleaner is responsible for cleaning and sanitizing all parts of the house, from the living room to the kitchen, up to the bathrooms. They are also expected to vacuum stairways and make sure to clean furniture in the house as needed.
Cleaning Manager: The Cleaning Manager ensures that the client’s home, business or office is clean and is in a well-maintained and orderly arrangement. They also make sure that all cleaning materials and tools are properly sterilized. Managers also help to move furniture as needed.
Sales Representative: The Sales Representative markets the company to potential clients. They conduct sales presentations and answer the inquiries of prospective clients, usually through phone calls. Sales representatives also maintain sales records that may be used for future reference. They also conduct after-sales contact to clients who have purchased the service to see to it that there is customer satisfaction.
Sales Estimator: The Sales Estimator makes sure that the company is well presented to prospect clients. They check, record and provide accurate computation for rooms and items to be cleaned and present it to the customer. The estimator also helps to adjust and update the company pricing guidelines as needed.
Office Assistant: The Office Assistant manages all incoming office calls and directs them to the proper person needed. The assistant also arranges management appointments and meetings, assists in the recruitment process, and performs all administrative tasks needed to provide support to existing employees and customers.
Office Manager: The Office Manager oversees all administrative tasks in the office, facilitates the recruitment process and also conducts orientation to newly hired employees. They also manage the schedule of the cleaning work force and monitor their workflow. Managers are also responsible for the submission of payroll information for the respective branches that they manage.
Handyman/Vacuum Maintenance Personnel: The Handyman or Vacuum Maintenance Personnel is a part-time position offered to candidates with a good experience on maintenance and troubleshooting of vacuum and other cleaning equipment. They are also responsible in checking the cleaning tools and equipment before they are used by the house cleaners.
Customer Service Representative: The Customer Service Representative is responsible in handling all customer calls and inquiries. They cater calls from current customers and also do occasional outbound calls to potential clients. They also help in arranging sales meetings for the Sales Representative and clients.
Quality Assurance Supervisor: The Quality Assurance Supervisor ensures that the cleaning standards of the company are met in every service given to customers. They evaluate the services done by the cleaner and documents all comments and suggestions done by the client. They also make reports for management use.
Process Improvement Manager: The Process Improvement Manager analyzes the existing business process and evaluates its effectiveness for operation. They also develop process improvements based on the clients’ comments and suggestions. They maintain and update the Standard Operating Procedure manual of the company in coordination with the management, as deemed necessary.
Merry Maids Application
To apply, the interested person may contact the office nearest his/her location. Each office will have different positions open and the office manager can discuss the requirements and terms with the applicant.
An online application is also available as an option on the company’s official website. However, it is advisable for the applicant to approach in person the nearest office.
The applicant must possess at least a high school diploma or equivalent and must have a valid driver’s license. Having a vehicle is also a big plus.
For better chances, the applicant should submit a concise yet informative resume, which will only consist of 1 to 2 pages. Resumes should also emphasize accomplishments, which may come in a bulleted list.
Successful candidates who passed the initial screening and are scheduled for an interview must know the company background and be prepared for questions that the employer might ask. Usually, employers ask questions related to the position applied for.
Things To Know About Merry Maids
Merry Maids values teamwork and is dedicated to provide quality service to customers. The company built a community where the employees are given the chance to improve and grow.
The company is known for its support for the American Heart Association (AHA) and the Go Red for Women movement. Local fundraising programs have been conducted by the company to help these organizations.
The company provides sponsorship to different campaigns initiated by AHA and Go Red for Women, in hopes to increase education of heart diseases among women. The company’s support for this movement has gained positive feedback from its clients as well.
The company has devised a cleaning program for its employees. The program includes VaVaVoom Vacuum Routine, Bathroom Wipe Down Workout and Mopping and Bopping. These are ways for the employees to exercise and have fun on the job.