When it comes to quality hotel service and accommodations, Holiday Inn is one of those companies that deserve recognition and accolades. This British-owned hotel in the US is a subsidiary of the InterContinental Hotels Group.
The company got its name from the 1942 musical film Holiday Inn that starred Hollywood legends Fred Astaire and Bing Crosby. A decade after, its founder, Kemmons Wilson, opened the first Holiday Inn Hotel Court in Memphis.
US residents know Holiday Inn via its “Great Sign”, which has become an iconic feature of the hotel. This sign, along with others that have been phased out or replaced, can now be seen in museums and private galleries across the country.
The company provides various opportunities for its employees to learn from formal development programs. Aside from competitive pay, the company also offers discounted hotel room rates to the employees and their family.
The hotel also offers incentive programs, pension plans, insurance, and flexible working arrangements. Holiday Inn is one of the best places to work in because of its friendly atmosphere. In fact, the company (or IHG in general) won the Georgia International Awards.
How old do you have to be to work at Holiday Inn
The minimum age requirement for working at the hotel is 18 years old. The company operates daily. Available positions range from entry level jobs (customer service representatives and front desk agents) to managerial and supervisory level jobs.
Holiday Inn Careers
The company offers various positions to qualified candidates. Browse each job description carefully and check whether you fit the qualifications and key tasks. Note that these jobs may be based in other countries.
The room attendant’s job is to provide exceptional service to guests and ensure the latter sleep in well-maintained rooms. He has a warm and friendly personality, as well as excellent communication skills. Fluency in English and at least one year experience in hospitality management are required.
The company is looking for a person who is passionate and highly responsible and reliable leader, coach, and mentor to his staff. His main task is to ensure that rooms are properly maintained and that guests are all attended to.
Front Office Manager
The front office manager supervises the day-to-day operations of the hotel and makes sure that company standards and policies are met. He communicates well with guests and other employees, and knows how to handle crisis. He is also proficient in MS Office and has superior writing skills. He exemplifies strong and impressive leadership skills.
Cost Control Clerk
The key responsibilities of the cost control clerk are coordinating various functions in inventory and accounting, assisting the Finance and Business Support Manager, preparing timely and accurate financial reports, and promoting Holiday Inn’s work culture. He also updates price comparisons.
Assistant Reservations Manager
Part of the Assistant Reservations Manager’s job is to maximize room bookings and deliver reservations efficiently. He conducts room reservations in a professional and timely manner. He must display strong leadership skills and proficiency in the use of MS Office.
Chef de Partie
The Chef de Partie assists in the smooth operations in the hotel’s kitchen. He is in charge of preparing sumptuous meals, while observing company standards and proper hygiene practices. The chef also motivates his team and trains members whenever necessary.
This job requires the candidate to coach and train the maintenance staff and ensure they prioritize productivity and quality. He carries out preventive measures so that everyone in the hotel is safe from work hazards. In the process, he practices energy and cost-saving measures.
Food and Beverage Attendant
The attendant is expected to deliver the best food and beverage service. He is a highly professional and polite individual who can assist guests with their needs. He takes orders and accurately delivers them. The candidate must be able to work even on Sundays.
Guest Service Associate
The Guest Service Associate has an extremely pleasant personality and mature disposition. He is a motivated team player who is willing to go the extra mile just to provide the best customer service to guests. His tasks include answering phone calls and preparing food, receiving and storing goods, and cleaning kitchen equipment.
Rooms Division Manager
The manager must hold a bachelor’s degree in Hotel Administration or Business Administration. He must also have 8 to 10 years of experience in hotel management. The Rooms Division Manager is a passionate and dynamic individual who can maximize finances and execute brand standards.
Holiday Inn Application
Go to the Careers section of the company or IHG website. There is an Apply Now button towards the bottom of the web page. Once you click it, you will see a page that shows the hotel’s privacy statement and some guidelines in submitting your application.
You will also be asked to login to your account. If you’re a new user, you’ll have to register. You will be then asked to upload your resume and key in your personal information, previous work experience, and educational background.
An alternative is to go to the office headquarters and hand in your resume. Application forms are available in the HR department – you could fill them out there and submit them along with your cover letter.
Holiday Inn gives you two chances to upload your resume. Keep your resume short, yet make sure it highlights relevant activities, skills, trainings, and certifications.
It is likewise best to prepare for the job interview. Sample questions include situations such as what you would do if there is a conflict in the room reservations, or if a guest suddenly becomes irate. You also have to justify why you want to work for the hotel.
Things to Know About Holiday Inn
Holiday Inn believes in their Winning Ways – a set of everyday behaviors that adhere to doing the right thing, being excellent in whatever they do, celebrating difference yet working better together, and showing customers and employees that they care.
The company is always busy with new ventures and community projects. Recently, IHG has announced the launch of Holiday Inn in Cebu Business Park, Philippines.
At present, there are about 264 Holiday Inn hotels around the world, and a total of 49,936 rooms. In addition, there are 2,600 Holiday Inn Express hotels across the globe.
But more than continuous expansion, the company is all about True Hospitality and responsible business. Some of their targets from 2013 to 2017 are to provide skills and employment opportunities through the IHG Academy, and to reduce carbon footprint by 12 percent.