Ace Cash Express strives to connect their customers with a successful banking experience. Their team desires to always do the right thing and ensure the privacy of all employees, customers, and communities. If you are interested in employment with a reliable company in the banking and loan industry, information about the Ace Cash Express application process is located below.
Beginning in 1968, the company has always placed a high value on respect, ownership, integrity, and teamwork. Growing quickly, they already have branches all over the United States of America. The high velocity with which this company grows leads to excellent job opportunities. This is just one great reason to apply for jobs at Ace Cash Express.
Ace Cash Express greatly values the quality of their employees. They foster a work environment that welcomes diversity and desires to provide equal opportunities to all employees regardless of race, ethnicity, religion, age, etc. With a great emphasis on creating a unique team, opportunities for in company growth are plentiful with this business.
Working here allows employees to work under a management team who has a strong commitment to their communities. In 2014 ACE donated over three-quarters of a million dollars to the National Breast Cancer Foundation. From branch positions to corporate office titles, Ace Cash Express jobs are the beginning of lasting Ace Cash Express careers that can be obtained by a simple online application.
Ace Cash Express Careers
With career opportunities ranging from customer service to managerial positions, the possibilities to grow are never ending. They also offer a wide variety of corporate office positions including HR titles, administrative opportunities, and accounting associates. As an equal opportunity and affirmative action employer, this company strives to employ people from all walks of life with a wide range of talents and skills.
Most of the local branches operate within the hours of 8:00AM to 8:00PM on Mondays through Fridays and 9:00AM to 6:00PM on Saturdays. They are closed on Sundays. Their corporate office, located in Irving, Texas, can be reached via telephone and email during normal business hours.
How old do you have to be to work at Ace Cash Express? An entry level position as a Service Associate requires a high school diploma. If the diploma is obtained before the age of 18 then the state’s laws apply.
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Employees are free merchandise and bonuses based on performance. The company also aids women with maternity leave and any military personnel who need leaves of absence to serve. Certain upper level titles also come with benefits such as medical, dental, and vision insurance as well as a 401(k) with company match, paid vacations, disability insurance, and numerous chances for career advancement.
Job Description and Salaries
Service Associate: Responsibilities for this position include cashing checks, following cash handling procedures, providing and marketing company services, performing opening and closing tasks, maintaining a schedule, and communicating well with customers. Some background in retail or sales is needed as well as a high school diploma and basic math skills. Average pay is $10.00 an hour.
Center Managers: This level of management requires overseeing center operations, ensuring maximized sales and profits, center security and safety, inventory control, expense control. You should have a high school diploma or equivalent as well as basic math skills and effective communication abilities. This positions pay up to $13.00 per hour.
District Manager: A District Manager must manage multiple stores operations, be responsible for leading multiple teams, communicating company goals, setting standards and expectations, and driving sales while representing the company. 3-5 years as a manger is required for these applicants and the annual salary ranges from $60,000 – $70,000 annually.
Regional Assistant: These individuals provide support in technical, maintenance, and for new location openings. They will handle phone calls, interface with the payroll department, process reports, and perform any other assigned duties. A high school diploma, 3 years of related experience, and adequate computer skills are required. The yearly pay can reach up to $60,000.
Ace Cash Express Interview Questions
After searching for Ace Cash Express jobs online and filling out your free application, it’s time to begin preparing for the possible enquires made during the in-person process:
Are you willing to work weekends? Luckily, most branches are not open on Sundays, so this only pertains to Saturday hours. Even if you will have the occasional Saturday conflict, answer this with a confident “yes” and deal with the time off requests after hire.
What are some of your weaknesses? Very similar to the previous question, you want to avoid listing too many negative qualities about yourself. If you have a few things ready such as, “I’m a perfectionist, I can be a little work obsessed” you’ll do fine because this will show them that your bad qualities can work in their favor.
Are you used to handling a lot of money at one time? Entry level positions with ACE require a minimum of 1 year of related work experience, therefore most people will be able to successfully say “yes” to this. However, if you are not, it is important to be honest and follow up by assuring them you learn quickly and are confident in your abilities.
Tell me about a time you had to deal with a dissatisfied customer. In the banking industry, you are bound to come in contact with a difficult customer. When giving an example, don’t simply explain why the customer was difficult, explain how you handled the situation to ensure the customer left happy.
Are you good at taking tests? With the exception of some on the job training, there aren’t any assessments required. Therefore, this is asked mostly to see how you handle pressure filled situations. If you are good at test taking, you are most likely able to stay composed even when overwhelmed.
Advice for Application Process
If you’re looking for a direct application the websites below walk you through how to apply for Ace Cash Express online. Unfortunately, there isn’t a printable application form on their page or a simple “download application form” link. However, your local branch can provide hard copy applications. Before completing an Ace Cash Express application it is important to research which position is the best fit for you. Listed above are a few common job opportunities available. More can be found on the company website.
Make your way through the online process before searching for a printable application for Ace Cash Express from an outside source. This will ensure you are seeking the correct position. Once you’ve made your choice it’s simple and easy to apply online. Click one of the sites below. There you will find an online form to complete and a place to upload your resume. Once the form in completed, click the “apply now” button at the bottom of the page.
As this is primarily a customer service fueled business, management wants to employ people who are friendly, positive, and energetic. In the interview, show your personable side to ensure they know you’ll present yourself and the company well to each and every customer you encounter. It would also be a good idea to express your mathematics skills as basic math will be needed for most positions.
Most importantly, remember to thank the person you met with for the meeting. Also, have a few questions to ask such as: “When are you looking to fill the position?” and “What are you looking for in an employee?” This will show your initiative and desire for employment.
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