PNC is a financial services company and one of the largest banks in the United States. It provides services including wealth and asset management, loan services, information processing, and estate management.
Established on April 10, 1845 as a product of the merger of its two parent companies – Pittsburgh National Corporation and Provident National Corporation – the PNC has since expanded its operations to become the fifth largest bank in the country, and sixth largest in deposits.
The bank now operates 2,459 branches across 19 states and has over 9,051 ATMs (Automatic Teller Machines) throughout the United States. The company stands as the fourth largest bank in terms of number of ATMs as well as eighth place in total assets.
The company offers a number of generous offers for its employees effectively allowing them to achieve a balanced lifestyle. An impressive 401(k) incentive savings plan, pension, employee stock purchase, education and even adoption assistance services await successful applicants.
The prominent bank holding corporation is known for promoting a worker-friendly corporate environment. It has made a reputation for building up an impressively diverse workforce that are trained to handle and understand customers’ ever-growing needs.
How old do you have to be to work at PNC?
The company welcomes all professionals and job seekers that qualify the minimum age of hiring at 18 years old. Requirements may vary depending on the position and job location.
The company prides itself when it comes to providing a workplace that fosters teamwork, integrity and quality of life. Despite the hectic and fast-paced work environment, employees can enjoy a progressive career development program while also practicing the company culture of a balanced lifestyle. The company offers a number of job offers as follows:
Teller – Tellers are tasked to perform lobby engagement activities with customers including ensuring daily teller and branch operations and coordinating customer transactions (i.e. deposits, withdrawals, etc.). Tellers are expected to have a customer-oriented attitude and tech savvy as well.
Customer Service & Support Representative – Customer Service and Support Representatives are responsible for handling customer queries, issues and concerns. They receive, investigate and respond to questions regarding the company’s products and services. The position requires an excellent customer-oriented attitude.
Operations Associate – Operations Associates are in charge of executing scheduled transactions in line with established protocols and standard operational procedures. They are also responsible for verifying transaction files to ensure completeness, accuracy and conformity with company regulations and standards.
Detection & Investigation Analyst – Detection and Investigation Analysts are primarily tasked with handling customer cases and reports regarding account losses, fraud, AML, among other suspicious activities. They are also expected to detect fraudulent activities that may harm customer banking experience.
Branch Sales Associate – Branch Sales Associates are responsible for driving sales and service subscriptions. Sales Associates are also expected to come up with promotional activities designed to increase sales and customer base. They are in charge of managing customer experience and looking for opportunities to improve customer’s financial wellbeing.
Operations Analyst – Operations Analysts are primarily in charge of processing and reconciling complex transactions with varying risk factors and financial values. As Analysts, the position may review transactions and related documents to verify information related to a certain transaction.
Operations Supervisor – Operations Supervisors are a leadership position tasked with overseeing a designated branch’s overall workflow. They are also in charge of managing the operations team. Supervisors are also expected to facilitate team huddle and work improvement sessions on a regular basis.
Consumer Support Associate – Consumer Support Associates are primarily in charge of managing an assigned group of delinquent accounts in the aim of minimizing the bank’s profit losses. They are expected to provide customer service and financial counseling when necessary.
Assistant Head Teller – Assistant Head Tellers must demonstrate competency and accountability to the bank’s standard operational procedures. They are primarily responsible for assisting in the operations of store sales plan and promotional strategies among other in-store and customer service activities.
Supervisor – Supervisors are generally in charge of supervising and coordinating activities of employees. They are responsible for overseeing opening and closing procedures and ensures that all work stations are fully functional and clean. Supervisors are expected to demonstrate leadership qualities and the capacity to facilitate employee meetings.
How to Apply? The entire application is a four-step process that begins with a job search through the company’s website. Applications are screened and matched with desired positions after which successful applicants are interviewed and provided with a generous job offer.
Is online application available? The company accepts online applications through its corporate website. Applicants may fill out application forms and submit them through the online portal. Resumes and CVs are also accepted in digital formats.
Tips for filling out the application form. The application form takes from five to ten minutes for first time applicants. It will generally include questions regarding your personal background, education, and previous job records.
Advice on resume. You can also opt to submit your own resume online in addition to the online application form. Other positions may also require full CV submissions depending on the job position and branch location.
Advice on interview preparation or process. The interview process is fairly simple. It stands out as the hiring team aims to introduce the company to its applicants as a means to start a relationship-building mindset among its employees.
Facts about PNC
Caring Culture. The company built its reputation on providing a caring office culture for its employees including various programs that promote diversity, financial education, and environmental sustainability.
Financial Crisis of 2007-2008. During the fiscal crisis that hit the US economy in 2008, the company did not stop from growing and eventually acquired National City Corporation even at the midst of a global economic shock.
The Tower at PNC Plaza. In 2011, the management announced plans of a 40-foot tower in Pittsburgh as its new headquarters. The Tower was completed in 2015 and is considered to be one of the most environmentally-friendly buildings.
PNC Grow Up Great. The banking corporation has long invested in various community initiatives notably the PNC Grow Up Great which is a sponsorship program that supports early childhood development.