Website Chipotle
Description
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Data & Analytics team at Chipotle empowers teams and individuals to make timely and impactful decisions through transformative insights and access to data. To achieve this vision, we are looking for a passionate product leader to lead up our data self-serve efforts. As the Product Manager of Self-Serve Enablement, you will have the unique opportunity to activate and engage a community of data professionals across Chipotle, empowering and equipping them with the tools, knowledge, and support they need to mine our data and uncover insights and build impactful reports. In addition to working across a variety of business teams, you’ll also partner with our engineering, architecture, and internal product teams to find new and improved ways to make data more accessible and useful through new product features and enhancements.
WHAT YOU’LL DO
Product Vision & Strategy:
· Design and implement self-service analytics tools and solutions, enabling business users to independently explore and analyze data.
· Collaborate with our business, product, data engineering, and architecture teams to define and communicate a compelling self-serve strategy and vision – providing our team with a blueprint that will guide our work and ensure alignment.
· Work closely with our business partners to seek out new use cases, problem statements, and/or opportunities improve how we provide self-serve access to our data.
· Conduct research, user interviews, and needs analysis to gather insights and perspectives on how teams are using our data to further evolve and improve our strategy or add more value for our stakeholders.
Stakeholder Engagement:
· Activate and engage a community of data professionals from across the organization to understand pain-points and opportunities and foster cross-functional collaboration and learning.
· Develop and deliver data literacy training programs and workshops to enhance the analytical skills and data literacy of our data community.
· Consult with business leaders and teams to understand their business processes, data needs, reporting requirements, and key performance indicators (KPIs) – ensuring they’re using our data in the most effective way possible and getting the most out it.
· Keep the community activated and engaged through regular updates, demos, and success stories, workshops, summits, etc. Share success stories and best practices to inspire and motivate individuals to leverage data effectively.
· Provide ongoing support and guidance to business users, assisting with complex data analysis, reporting, and troubleshooting.
Product Roadmap & Development:
· Build and maintain our product roadmap in partnership with our stakeholders ensuring our work delivers against our long-term strategy while tackling tech debt.
· Partner with our Agile Delivery Office to bring our strategy to life by overseeing the delivery and release of product features and initiatives – ensuring issues and obstacles are being removed and addressed while keeping our team engaged and energized.
· Work with our delivery team to ensure requirements are documented with enough clarity, completeness, and alignment with stakeholder need.
· Provide clarity and guidance to the development/analyst team by participating in agile ceremonies and meetings, ensuring issues and obstacles don’t become blockers.
· Establish and maintain a centralized data repository, ensuring data quality, documentation, and accessibility for business users.
Self-Serve Innovation & Evolution:
· Stay updated with the latest trends and advancements in data analytics tools, techniques, and methodologies, and share knowledge with our business users.
· Partner with our engineering and architecture teams to identify new features and capabilities that can further empower business teams.
· Collaborate with data governance teams to ensure adherence to data standards, privacy regulations, and security policies.
· Work closely with our internal product and engineering teams to analyze and synthesize requirements to identify common patterns, overlaps or dependencies.
WHAT YOU’LL BRING TO THE TABLE
· Bachelor’s degree in a relevant field such as Business Analytics, Data Science, or Computer Science.
· Strong understanding of data concepts, analytics methodologies, and reporting principles.
· Proficiency in data visualization tools (e.g., Power BI), data workflow (e.g, Alteryx), and SQL for data querying and manipulation.
Experience in designing and delivering data literacy training programs or workshops.
Familiarity with data governance practices and data management principles.
Excellent communication and interpersonal skills, with the ability to translate technical concepts to non-technical stakeholders.
Strong problem-solving skills and the ability to work independently as well as in a team-oriented, collaborative environment.
Empathy and the ability to put yourself in the shoes of our users. Advocate for and champion the needs of our users.
Able to clearly articulate a product vision, roadmap, and requirements clearly and concisely to both technical and non-technical stakeholders.
Active listener who asks probing questions – seeking to understand a situation before making judgements and acting.
Bias for action and results-oriented – strive for excellence over perfection.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune’s Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com
PAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $126,000 to $176,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
To apply for this job please visit jobs.chipotle.com.