TD Bank, N.A. is the American part of the Canadian Toronto-Dominion Bank. It describes itself as ‘America’s Most Convenient Bank’ and models its branches on retail stores to make everything easier for its customers. To find out how to apply for TD Bank online, follow the link at the bottom of the page to submit your TD Bank application.
The Toronto-Dominion Bank traces its roots all the way back to 1856 when the first branch opened in Toronto. The American wing traces its origins to 1852 in Portland, Maine but from various mergers and acquisitions came into the form we know today in 2000, and was eventually renamed as it is now when it was acquired by the Toronto-Dominion Bank in 2004.
Currently, the bank has over 1,300 locations across the USA housing over 26,000 employees. The company headquarters are located in Cherry Hill, New Jersey and as one of the ten largest banks in America, has stores in over 15 different states mainly on the East Coast, as well as Washington, D.C.
The bank offers a number of banking and investment services including personal banking, mortgages, loans, credit cards, business banking, insurance and investments. But what really sets it apart from its competitors is its dedication to being open at the most convenient times for its customers so that it can live up to its name, staying open on evenings and weekends.
TD Bank Careers
The typical job opportunities within the branches are Customer Service Representatives, Tellers, Assistant Store Managers and Store Managers. For these roles you will need good language, math and computer skills as well as attention to detail. Different careers have different specifications for how much related experience you must have. All roles require a high school diploma and some may need a college degree.
In addition to those, they are also hiring for many other TD Bank jobs in other areas of the industry including Actuarial, Audit and Compliance, Analysis, Commercial Services, PR, Economics, Finance/Accounting, Security, HR, IT, Insurance, Legal, Lending, Marketing, Mortgages, Operations, Real Estate, Sales, Training and Wealth Management amongst many others.
How old do you have to be to work at TD Bank? You must be at least 18 years old or over to submit a TB Bank application.
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The branches open at 8.30am and 11am Sundays and then close at 5pm Monday to Wednesday, 8pm Thursday and Friday, 3pm Saturdays and 4pm Sundays.
The benefits package for TD Bank careers includes medical, dental and life insurance as well as a 401(k) retirement plan, disability insurance and flexible spending accounts. There are also other perks such as Employee Assistance and Wellness programs. Some employees will also receive help with their tuition and generous incentive schemes.
TD Bank Job Descriptions
Customer Representative – In addition to delivering high quality customer service, the job description for this position will require you to process mortgage and loan applications and provide advice on these services. You will need to register with the Nationwide Mortgage Licensing System and Registry. The salary for this job is around $30k/year.
Teller – The responsibilities of a Teller are to handle the daily transactions of customers including withdrawals and deposits, payments, check cashing and other enquiries about accounts. You will also be expected to balance your drawer nightly and ensure that everything is carried out accurately and handle discrepancies. The average hourly pay is $12/hour.
Loan Processor – Loan Processors handle various aspects of loan applications from verifying the conditions, preparing documentation and providing advice to the customers based on their own personal needs. This career requires you to be able to multitask while being extremely accurate and ensuring the needs of the customer are met. The pay is usually at a rate of $15/hour.
Store Manager – As an experienced leader you will have oversight over all of the operations of the branch you’re located in. You will be responsible for ensuring the performance of the store by checking staff are working to the highest standards, handling customer complaints and implementing marketing initiatives and driving sales goals. The salary for this position can be up to $80k/year.
TD Bank Interview Questions
When you apply for jobs at TD Bank, make sure you’re prepared for the interview by going over the answers to basic questions.
Why do you want to work here? It’s important to be prepared for this question as it will most likely be the first thing you’re asked. Do some research on the company so that you can talk about why you decided to apply for jobs there.
How would you deal with an angry customer? Customer service is a huge part of TD Bank jobs so it’s crucial to show that you can handle potentially difficult situations. If you have previous employment experience similar to this then you can use an example.
Have you had to work towards sales goals before? If you have then that’s great and obviously be sure to play up your success stories. If you haven’t then try to think of another time you’ve had to work towards goals and deadlines and describe how you approached the situation.
How do you handle criticism? They’re looking for people who are open to develop within the company so show that you can take constructive criticism well and learn from the experience of your managers and leaders.
Tell me about a time you went above and beyond for a customer. This is another chance to demonstrate your customer service skills. Take your time to describe the context of the situation and the actions you took and what you learnt from the experience.
Advice For Application Process
Search TD Bank jobs online to see a full list of which positions they are currently accepting applications for. You can also search by uploading a covering letter or your resume to be matched to the vacancies best suited for you. Then you can apply online by filling out their online application form.
It’s best to submit a TD Bank job application online as this is the best way to be considered for jobs suited to you and you can store your application for later adjustments. However for entry-level positions you may be able to make a direct application to your local branch by requesting a form in person. You can’t download a printable application for TD Bank.
When you arrive at your interview, make sure you give off a good first impression by being smartly dressed in business attire. Greet your interviewer with a firm handshake, smile, and keep eye contact throughout. Try not to be nervous, keep a positive attitude and listen carefully to the questions being asked.
The careers section of their website offers free application and interview advice for all candidates. When answering interview questions, the best answers are the ones with examples from your previous experience. Be sure to describe the situation and the steps you took to accomplish whatever you did and finish by saying what you learnt or how you could have done it better.
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