Retail Sales Associates sell products and goods, which vary by company, but may include cosmetics, clothing, parts, and equipment. Associates will greet customers, engage and answer questions, suggest product and provide quality customer service. Some key skills include strong communication skills, problem solving abilities, attention to detail, great customer service and basic math skills. Sales Associates hold a high school diploma or equivalent.
These are some examples of job descriptions we have handpicked from real Sales Associate resumes for your reference.
Sales Associate
- My job duties included answering customer inquiries, helping shoppers locate items, recommending suitable products, organizing merchandise on the sales floor, and assembling in-store displays.
- Skills Used Utilized customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.
- I also maintained knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
Sales Associate
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Received and processed cash and credit payments for in-store purchases.
- Responded to customer questions and requests in a prompt and efficient manner.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Sales Associate
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers.
Sales Associate
- Provide courteous, helpful customer service throughout the store, including the sales floor and the cash wrap.
- Communicate effectively with customers about merchandise selection and specific product information.
- Maintain store standards for merchandise presentation, cleanliness and safety.
- Determine customer needs by interacting with them, asking questions and providing questions and alternatives.
Sales Associate
- Provide comprehensive information throughout the sales process with full knowledge of all products to affectively communicate them to prospective buyers.
- Provide extensive customer service and communication with scheduling and arranging appointments with installations.
- Knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Sales Associate
- I am in charge of cleaning and clearing the sales floor for closing shifts, as well as making sure all of the racks and shelves are organized and neat.
- For opening shifts, I run all of the clothes (Code 7’s) that need to be put away.
- This job has enhanced my communication skills with customers and employers, as well as enhancing my independent work ethic and my ability to compromise, communicate and problem solve within a group.
Sales Associate
- Educated customers on product use, store policies, product availability and purchase requests.
- Maintain consistent presence on the sales floor to aid in problem-solving and promote future purchases.
- Prepare for promotions in high traffic sales environment by rearranging stock, preparing signage and pricing merchandise.
Sales Associate
- Maintained working knowledge of store’s policies and procedures.
- Processed customer orders by entering orders into the computer system and ensuring that they were filled correctly and in a timely manner.
- Promptly answered phone calls from customers regarding questions about specific orders or general inquiries about products and services.
Sales Associate
- Worked as a sales associate in part of a tightly regulated team. Presented product and necessary information to customer in an effort to increase sales.
- Skilled at creating relationships with customers to create a comfortable environment to invite customer back.
- Required vast knowledge on product and familiarity with every item available at the store in order to sell merchandise.
Sales Associate
- Maintain constant presence on sales floor to address customer needs.
- Assist customers with trying on items, finding appropriate sizes and completing purchases.
- Support with customer questions/concerns so that inquires are answered quickly and efficiently.
Sales Associate
- Adapted quickly to my expected roles and went out of my way to form good customer relationships.
- Led the store in weekly sales on numerous occasions and received recognition from the District Manager.
- Maintained and organized all products throughout the store through the busy holiday season.
Sales Associate
- Help wherever needed such as ringing at the register, answering the phone, or assisting in the fitting room.
- Responsible for case counting fine jewelry and making sure everything is accounted for.
- Help customers find what they came into the store looking for and recommend products based off of their needs.