Everyone knows Flo, she’s instantly recognizable and everyone knows what company she stands for. It’s hard not to be drawn in by her smile and unwavering enthusiasm. You too could be part of that positive atmosphere when you submit a Progressive application. Find out how to apply for Progressive online by following the link below.
The company was founded back in 1937 by Jack Green and Joseph Lewis and since then has been continually growing and expanding making it now one of the largest auto insurance providers in the whole of the USA. It was one of the first insurance companies to offer quotes over the phone and online.
It is one of the industry leaders in the field of usage-based insurance with a number of patents and patents-pending. Its innovation has always been a core value and has made it so successful over the years, becoming public in 1971 and eventually trading on the New York Stock Exchange in 1987.
It has now expanded to offer a variety of different insurance products, not just cars but also other motorized vehicles including boats and RVs. It has also diversified to other areas including pet insurance, homeowner and renters insurance and life and health insurance and is always looking to provide a more comprehensive package for its customers.
Progressive careers are great for personal development as most roles come with paid training. Check the job description to make sure you are applying for the specific training roles. Many entry-level jobs come with a paid training period even if they are not roles that have a separate training program.
There are many different Progressive jobs open including in Sales, Claims, Administration, Legal and IT. Some roles will require particular experience in the field such as one year’s sales experience for Sales Representatives. You will also need a college degree or equivalent professional experience. Necessary skills are computer, language and math to make a successful Progressive application.
How old do you have to be to work at Progressive? You must be 18 or older to apply for jobs at Progressive.
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The hours of operation are usually 8am to 5pm on weekdays at their local stores but keep in mind that call center hours may differ.
There are many benefits to Progressive jobs although they vary depending on the role. There are many different health plans available including medical, dental and vision insurance. In addition to this there are also Health and Wellness programs designed to help you achieve your fitness goals. They also have lucrative bonus schemes as well as 401(k) retirement plans.
Job Descriptions & Salaries
Sales Representative – Inbound Call Center – The most important part of this role is to be constantly friendly and welcoming to customers on the telephone. You will handle customer enquiries and deal with their issues. This is a sales focused job for the insurance policies provided by Progressive. The hourly rate is $14-17.
Claims Adjuster – Working as a Claims Adjuster you will handle different aspects of customer claims to determine who was at fault, whether the customers’ policy covers their claim and processing other details of the claim. This is a very detail-oriented job and will also require good interpersonal skills. The salary is between $45,000 to $46,500 a year.
Claims Customer Service Representative – Customer Service Representatives will help customers when they are making claims. They are often assigned to a particular area of the claims service, such as Medical or Glass. This role will require you to have good customer interaction and be knowledgeable about policies. The salary can be up to $50k/year.
Sales Account Manager – The position of Sales Account Manager is a very active one, you will spend a lot of your time negotiating with different agencies. It will be your job to help with marketing strategies and to promote the brand to existing accounts. Your responsibilities will include strategic planning and making lasting business relationships. The salary is typically $50-60k/year.
Progressive Interview Questions
To maximize your chances, impress your hiring manager by preparing answers to common interview questions using the STAR technique (Situation, Task, Action, Result).
What do you think of when you hear the word ‘Progressive’? They want to know that you’re going to fit in with the company culture and aims. Make sure that your answer is well thought out and is relatable to the company.
Talk about a time when you went above and beyond for a customer? You need to show that you’re the kind of person who goes the extra mile to deliver top quality customer service. The example you give doesn’t have to be from the same field.
How do you handle conflicting priorities? Remember to stick to the STAR form of answering. Pick an example from your previous employment and talk the interviewer through the situation, it makes a much stronger impression that just claiming to be good at something.
Have you ever disagreed with a manager about how to handle a customer? Having a different approach to your superiors isn’t necessarily a bad thing so long as you handled it well and remained professional. It’s important to show initiative but remember that someone else’s experience is always useful.
How would your last boss describe you? You need to find the middle ground between being too arrogant and selling yourself short. Don’t be afraid to talk up your good points, identify one or two points that you’re improving, but always end on a positive.
Advice For Application Process
When you make a Progressive job application online the process is quite extensive compared to some others. You can search Progressive jobs online to browse the various job opportunities available. Select a role to make a direct application for that job and upload your resume. You can also join their Talent Network and keep your online application on file to be considered for future opportunities.
There isn’t an option to download a printable application for Progressive or to get free application form at one of their locations, the best idea is to apply online. This is because you will be required to take an online assessment consisting of behavioral questions. This takes up to 60mins. Take your time with the questions and answer honestly.
If you pass this stage you will be contacted to arrange an initial phone interview, which will give you more information on the company and what will be expected of you in the role you’re applying for. It’s a good idea to keep a copy of your resume in front of you during the conservation so you can refer to it easily.
After this you may be invited for up to two more face-to-face interviews. During one interview you may be asked to shadow a representative for a while so that you can get a better idea of what a career in the industry entails. If you are not successful you can make multiple applications so long as there are 180 days between taking the online assessments.
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