Embassy Suites, a brand of Hilton Hotels Corporation along with other well-known brands such as Hampton Hotels and Double Tree Hotels, offers comfort and luxury for travelers in a welcoming atmosphere. Potential employees who want to be a part of this rapidly expanding chain will find an Embassy Suites Application link at the end of the page.
Hilton Worldwide Corporation believes in the diversity and the career advancement of their employees who have a love of hospitality. They provide a receptive atmosphere that will provide training and courses for those who want to continue to work in the hospitality fields. They believe that employees benefit when knowledge and skills are provided so that guests will have the best experience when staying with the hotel.
Embassy Suites is a full service all-suite hotel that provides complimentary drinks in the evening and free made-to-order breakfast in the morning. Hilton Worldwide Corporation was founded by Conrad N. Hilton when he opened his first hotel in 1925. He continued to purchase more hotels in the areas with the principle of providing superior guest service and comfort.
Embassy Suites is rapidly expanding within the hospitality industry in many different locations. The first Embassy Suites opened in 1984 in Overland, Kansas. Expanding over 218 hotels with over 690,000 rooms available and 18,680 team members, guests can now find Embassy Suites in 93 countries and territories. Their rapid expansion is due to their core values of offering luxury for a mid-level price range.
Embassy Suites Careers
Embassy Suites Careers can be fulfilling and challenging. Embassy Suites jobs offer a bounty of management level positions such as hotel and general manager, food and beverage manager, and operations manager. The chain provides enough interesting and unique jobs to fit anyone’s job description. Their hotels across the world have various exciting positions within the different departments such as revenue management, sales and marketing, accounting, as well as corporate opportunities.
Entry level job opportunities are a great way to start a career in the guest service industry and easily found when you search for Embassy Suites jobs online. When you apply for jobs at Embassy Suites, in the job search section, you will see a search box for position and area. Entry level positions included are housekeepers, guest service agents, servers, bartenders, and maintenance workers.
How old do you have to be to work at Embassy Suites? The minimum age required to work at the brand is 18 years or older. Some jobs, such as bartenders and alcohol servers require the employee to be over 21 in order to serve alcohol, always best to check on the age requirements before you apply online.
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Possible benefits at the hotel include and depending on eligibility vacation pay or paid time off and Team Member and Family plan which include reduced hotel rates and discounts on products or services. After 90 days of employment, Team Members may enroll in the Worldwide Health & Welfare Benefit Plan, and a 401K Savings Plan is offered as well.
Hours of operation will vary depending on the department. The front desk will operate on a 24 hour basis so that guests can check in and out and any time of the day. Housekeeping will run round the clock services to prove for any guest needs. Restaurant and bars will have hours of operation depending the schedule of availability for guests and groups.
Job Descriptions & Salaries
General Manager– A good general manager is essential in providing excellent service for guests through team management of the front office, housekeeping, and food and beverage departments. General Managers implement all policies and standards of the brand and Hilton Worldwide Corporation. Compensation for a general manager is about $90,000 a year.
Front Office Manager-The Front Office Manager is the liaison between the general manager and the front desk staff. They supervise a front office team and works with guests directly for superior guest services. The manager also oversees scheduling, front office systems, and room reservations. Typically, the average salary of a front desk manager is around $32,000 a year.
Front Desk Agent-A friendly demeanor and an outstanding service attitude is a typical front desk agent’s job description. Other responsibilities include greeting guests and checking guests in or out of the hotel, providing information on hours of operation for the hotel, events within the hotel, and local attractions. Depending on your working experience, an agent may make an average of over $10.00 an hour.
Housekeeper-In general, housekeepers are required to clean guest rooms and all public areas, offices, and banquet rooms. Job requirements include changing bed linens or making up the beds, dusting and polishing furniture, vacuuming, mopping and sweeping. They may deliver any items that guest’s request and clean rooms as needed. Salary for a housekeeper is about $9.00/hr.
Embassy Suites Interview Questions
Why do you want to work for Embassy Suites? Research is vital because it will give you details as to why you want to work for the brand or the job. A filled out printable application form will help define your thoughts on the job. What made this company stand out from all the others?
Why should I hire you? Always a question that makes one want to run for the door but an important one to see if your qualifications match the position. Preparedness in the answer will make it easy to answer.
Describe a time you made a mistake? They want to know how the applicants handle their mistakes and how were they able to correct them.
A typical front desk agent question might be: If a guest was celebrating an anniversary or a birthday how you would you show them that Embassy Suites Cares? In this question, they are looking for the hospitality skills that will make a remarkable guest stay.
Tell me about the worst guest experience you have had? This question looks at the way you handled a guest complaint or someone who did not treat you appropriately. This is a problem solving question, in which the interviewer is looking to see how you would resolve a difficult situation before hiring you.
Advice for Application Process
How to apply for Embassy Suites online? On the Embassy Suites application website will be a search box for the job and local area you are interested in applying. After perusing the potential careers, select one and then hit the apply key. This will open a new box in which you will fill out your user profile. An application form will take about 15 minutes to fill out.
A user profile will remain on the Embassy Suites jobs website for any future reference. Fill out the free application form online or download application form, if it is easier. A printable application for Embassy Suites should be on the website, as well. Make sure that all the boxes are properly filled in so that the manager has all the information at hand.
The key to success for the interviewing process is to come well prepared and formally dressed for the position. Research the company and the job position thoroughly, so that there are no surprises during the interview. Job applicants should review their resume and comb through their job histories. Ideally, the experience of the applicant should have some commonality with the position at the hotel.
Managers interview many people who have filled out a direct application or an online application. When closing the interview, ask the manager if that person needs any more details, such background information or more work samples. Inquire as to what the next step is in the decision process and when you can expect to hear from them. Gratitude for the interview will make you an outstanding candidate among all the applications.
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