Citibank is the consumer division of Citigroup, an international company that provides financial services globally. They provide customers with credit cards and banking services. They also provide customers with insurance and investment products, as well as online banking. Their online services are most of their business, having around 15 million users. Follow the link below to fill out your Citibank application.
Citibank has about 3,800 branch locations across 36 countries. Of those locations, 983 of them are found in North America. Their locations are generally found in metropolitan areas for the biggest area of service. The United States provides them with the largest market, making up around 51% of their profits.
Founded in 1812, the City Bank of New York opened up. When America created their first bank system in 1863, they became the National City Bank of New York. In 1914, they became the first American bank in the industry to go international by opening a branch in Argentina. In 1976, it was officially renamed Citibank.
Citibank prides itself in providing financial transparency to their customers. They aspire to providing their customers with innovative products to keep them happy with their services, while providing excellent customer service to ensure they stay pleased with their services. They want employees that embody this leadership example they have set, while providing the best service they can for customers.
There are a lot of different employment opportunities for potential employees, in both the Citibank branches or at their corporate facilities. There are plenty of opportunities for those employees to move up the ranks of the company. For people looking for positions at a branch location, you can find opportunities as a teller, small business broker, and a branch manager.
At the corporate level, there are many different types of positions one can find. Most of these positions require more education and specialized certifications to obtain employment. Some positions that can be found at the corporate level are auditors, systems administrators, equities, and community relations. You can also find positions like programmer analyst and positions in credit risk. Hiring requirements can vary depending on the type of position that you are interested in.
How old do you have to be to work at Citibank? The minimum age of employment is 18 years of age. Some positions require a minimum of a high school diploma or equivalent to gain employment. However, most positions do require a person to have some college, if not a bachelor’s degree.
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Citibank offers very competitive benefits to their employees. Eligibility of benefits can depend on whether or not you are a full-time employee. Some benefits include health insurance, dental insurance and vision plans. Other benefits can be disability insurance, paid time off, and access to retirement plans and a 401(k). These are just a few of the many benefits employees may receive.
Hours of operation may vary depending on location and holiday hours. For more information on hours of operation, check out your local Citibank for hours. Generally, the hours are Monday through Thursday, from 9:00am to 5:00pm, Friday from 9:00am to 6:00pm, Saturday from 9:00am to 1:00pm, and they are closed on Sunday.
Citibank Job Descriptions
Teller- The teller is the main source of contact with the customers at the branch locations. They will be there to help customers find services that will meet their needs, while handling withdrawal and deposits for their bank accounts. They can also help customers close out their accounts. They can help customers be aware of new products and services they offer. A teller may earn around $14 per hour.
Personal Banker- The personal banker will create and manage sales plans to help meet sales goals. They find ways to find new clients as well as getting current clients to expand their services. They will often work out in the community to help find opportunities to bring more business into their branches. A bachelor’s degree is preferred for this position. A personal banker can earn around $42,000 a year.
Senior Application Programmer Analyst- They help to develop and support programs that Citi puts into place for their computer needs. They join together with other development teams to create programs to help things like internet banking and trading, constantly keeping customer needs and security of their information in mind. A senior application programmer analyst can earn around $110,000 a year.
IT Analyst- The IT analyst handles any computer issue that may arise at the company. They will debug devices as needed, and help maintain the devices to keep them working at their best quality. They often also help develop services for the company. An IT analyst can generally earn around $70,000 a year.
Citibank Interview Questions
What makes you want to work at Citibank? You should do your research about this company and their ideals before the interview. Use this research to answer with specifics on what makes you want to be employed by this company.
What have you achieved at your other places of employment? The interviewer is looking to see if you have left an impression at your previous place of employment. Answer honestly; discussing any suggestions that you have made to improve the work environment or any successes and awards that you have achieved at your previous place of employment.
Where do you see yourself in 5 years? The interviewer is asking to see if this is a career for you or if you are just looking for employment until you find something else. They also want to know if you have career aspirations that you can advance your career with them. Answer honestly as to your goals.
What can makes a customer service experience excellent? This question is the interviewer’s way of finding out your idea of excellent customer service and sees if it coincides with their beliefs. To answer this, you should think about a customer service experience that you have had and what made it so memorable and positive.
What would you do if you saw a co-work do something dishonest? This question is to check your personal morals. They want to know if you would report a co-worker if they were doing something like stealing money. Answer honestly.
Advice For Application Process
How can you apply for a Citibank job? If you are interested in a Citibank career, you are able to apply at Citibank jobs online. The website does not have printable application, nor do they have downloadable applications. You may also fill out an application form at your local branch.
Citibank’s website has the job descriptions and responsibilities clearly stated on their website. When you apply, be sure that you apply for a position that fits your skill sets. You should submit an updated resume to give a clearer view of your experience and skills. After applying, you should hear back within a reasonable amount of time. If not, call to check your application and see if they are hiring.
Before your interview, you should practice in front of a mirror. You should ask yourself potential interview questions and answer them out loud. This will help you be less nervous and seem more confident during your interview. This will also help you seem more articulate, and quick to answer the questions.
You should arrive at your interview on time or a few minutes early. You should be sure to dress professionally so that you give the interviewer a positive first impression. You want to be taken seriously during your interview, and dressing professionally will help that. Be sure to thank the interviewer for their time after the interview.
Cash America: For employment at Cash America visit the application page.
Capital One: Visit the job application for Capital One to apply today.
Chase: See this page for jobs at Chase.
Check Into Cash: For career opportunities, fill out the Check Into Cash online application.
Fidelity Investments: Visit the Fidelity Investments application.