Chicken Express is a Texas based fast food chain with stores in nearly 200 different locations within the United States. Originally it was known by another name, evolving into Chicken Express in 1988. They were one of the first ever fast-food delivery businesses and their slogan is ‘our chicken can’t fly so we deliver’. This proved so successful, that from 1990 to 1994 each new franchise utilized the drive-thru, dine-in or delivery concept. A Chicken Express application is the first step to working for such an innovative company.
Not only does Chicken Express provide the dine-in, drive-thru and delivery options, they also provide a catering service. Located mainly in the South, their fresh chicken is marinated and coated in a secret batter mixture before it is cooked. This creates a truly unique flavor to their chicken. Being based in the South, not only is the fried chicken superb, but they also do a range of South-inspired side dishes, such as fried okra and biscuits. Amazingly for a chicken restaurant, they even do fried fish and hushpuppies!
Many find Chicken Express a great place to work because it allows flexibility of schedules, which is useful for those who are working part-time. With franchises, they have a strict philosophy in that the owners must also take a major role in running the operations of the store to ensure the customer service and food quality is in line with the brand at all times.
Chicken Express Careers
As the restaurant chain is constantly expanding, Chicken Express jobs are regularly advertised. Each store needs cooks, cleaners and customer service associates to ensure ongoing running of the store and satisfaction of the customer. Many of these positions are entry-level roles, so no specific qualifications or experience is necessary. In fact, often staff does find this an invaluable stepping-stone for furthering their career in the food industry. Your Chicken Express application could be the start of something great. For more information on how to apply for Chicken Express online, go to their website.
They also require various managers to work in the stores, and these include restaurant managers, assistant restaurant managers, and general managers. Corporate positions like marketing managers are also a necessity.
How old do you have to be to work at Chicken Express? You must be at least 16 years old to apply for Chicken Express jobs. Other requirements are dependent on the position you are applying for, and these positions can be found at Chicken Express jobs online.
As well as food discounts, staff also receive other benefits, if they reach eligibility. This can include medical insurance and 401(k) retirement plans, after meeting requirements or advancing through to a management position. The flexible scheduling and multiple locations are also a benefit. Generally, the hours of operation are from 10:30am -10:00pm seven days a week.
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Job Descriptions & Salaries
Shift Leader – The role of the shift leader is to not only perform the same duties as other team members, but to also take on additional responsibilities. This can include opening and closing the store each day and supervising the employees. The shift leader must also deal with any customer issues or complaints. It is preferable to hire persons 18 years of age for this role because of the opening and closing of the store responsibility. The average hourly wage is around $9.00 – $10.00.
General Manager – General Managers are responsible for recruiting and training new workers and organizing schedules. They also handle payroll, inventory and difficult customer situations. General managers and assistant managers usually work together to ensure tasks are done efficiently. The average salary is around $45,000 – $52,000 per annum.
Assistant Manager – The role of the assistant manager is very similar to the general manager, with less responsibility. They assist the general managers to ensure the completion of tasks and customer satisfaction. The average hourly rate of pay is around $12.00 – $13.00.
Team Member – This role is the ‘front’ role of Chicken Express. Duties include serving customers, taking orders, offering assistance and operating the cash register. Team members also undertake the cooking, food preparation and cleaning. The wages usually start at minimum wage and go up to around $8.00 per hour once experienced.
Chicken Express Interview Questions
By learning what questions may be asked, you are better preparing yourself to provide the right answers they are looking for.
Why do you want to work at Chicken Express? This is an obvious question asked by most companies during an interview. The best answer is to be honest about what you like about the company.
What are you presently doing and how will you manage this job? The interviewer is asking what you are also doing with your time, and will you be able to commit to set hours. Explain what your plan is regarding fitting in work time with other commitments.
How long will you work for Chicken Express? This is to find out whether you are looking for a short-term position or a long-term career. If you are only looking for a short-term job, it is best to be honest and tell them.
Why are you leaving your present job? Previous work experience is important, and why you would change jobs indicates the type of employee you potentially are. If you left your previous employment under negative circumstances, try to give it a positive spin by saying you were looking for another career opportunity or something similar.
Have you ever had a leadership role? This could be in a school, team, or previous work environment. Think of a time when you had to lead other people and describe the experience and how successful you were. Also explain what you liked or didn’t like about being a leader.
Advice For Application Process
Once you know how to apply for jobs at Chicken Express online, you will be able to search for appropriate jobs in the right location for you. An online application is not possible, so you need to download application forms, fill them in, then make a direct application at your local store. The printable application form is easy to use and straightforward. The printable application for Chicken Express is the accepted method of applying for employment with this company.
When submitting your application, be sure to attach a cover letter and a current copy of your resume. Because you cannot apply online, make sure your handwriting and spelling is good quality. This is a free application so there are no hidden costs involved. Chicken Express careers are popular, particularly amongst young people, so make sure your application stands out.
Sometimes it may take a while to receive a response to your application. This could be because of the volume of applications they receive for each position. If you haven’t heard back in two weeks, you may either call the hiring staff, or visit your local store and enquire there. Make sure you are well presented though, as it may be treated like an on the spot interview.
For the interview, be prepared, and take a copy of your resume with you. Sometimes it helps to have something in your hand just to settle nerves, plus if necessary you can refer to it. Politeness is essential, as is a friendly manner. Dress appropriately and turn up for your interview earlier than scheduled to show enthusiasm, manners and time management. Sit up straight during the interview, and make regular eye contact. Try not to look distressed, force yourself to smile; it will change your outlook. Remember to thank the interviewer at the end of the interview, shake their hand, and it will leave them a pleasant reminder of yourself.
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